FAQs

Spetz™ is a fast, slick app based on Artificial Intelligence connecting customers to rated and accredited tradespeople and service providers in about 30 seconds. 

The System enables you to request a service from tradesperson or service provider to do a job or answer a service question when needed through the system, after which a service provider will call you within approximately 30 seconds!  

Simply fill out the Spetz app or website fields requesting a particular service provider and wait approximately 30 seconds for contact from a local and available service provider that matches your needs! 

Spetz service providers are in your location and can arrange for the job you require to get donwhen convenient for you, either now if urgent, or at a later timeproviding a fast, efficient, service provider and reliable service. 

Spetz service providers are in your location and can arrange to do your job when convenient for you, whether urgent or later in your schedule, providing a fast, efficient professional and reliable service.

Save time and energy finding a suitable service provider to do the job you need! 

No more searching through directories or receiving many different alternative quotes from other old fashioned websites. 

You can receive a direct service call from a rated service provider by entering your request into the system for a service from a relevant service provider. 

No, if you are a customer looking for a service you can use Spetz to receive a call from a service provider free of charge.  The system allows any customer to use it for private or commercial use in accordance with Spetz’s system and its terms of use. 

Customers can access the Spetz system by downloading the Spetz app from Google Play or theApp Store.  Simply start filling out the fields to receive a direct service call from a local, relevant available service provider within approximately 30 seconds! 

Spetz is super easy to use! 

The system directs the customer to the right service provider based on your requirements and the service provider’s availability. Once you fill in your details all you have to do is wait for the call. 

Utilising crowd wisdom, the service provider is rated by previous Spetz users, so you know you can trust the reviews for the service provider who contacts you. 

Spetz works in any location in Australia, 24/7, 365 days a year. 

Spetz service providers have a geographic presence in their chosen work location. 

 

Spetz maintains a response rate of approximately 30 secondsIt’s a new innovative service app, revolutionizing the service provider industry! 

Spetz has a list of over 250 different services to choose from to fit your specific job requirement. 

The drop-down menu allows you to select a service provider from a wide range of job categories ranging from tradespeople such as plumbers, electricians, builders and painters, to service providers such as wedding planners, caterers and chauffeurs, to service providers such as solicitors and surveyors. 

Whichever service provider you need, Spetz-It! 

You can choose a suitable time for the Specialist to contact you by filling in the required field when you request a Specialist.

You can also choose the time you wish the Specialist to come to do your job, whether an emergency or a job that can be scheduled for a later date.

You can decline the Specialist that contacts you. If you are not satisfied with the first Specialist that you speak to, you have an option to request to speak with more.

The System chooses the best-matched Specialist available. However, it is always recommended that you personally check the credentials of the Specialist along with any qualifications required by law that the Specialist needs in order to fulfill the Service Call.

Spetz asks all of its customers to provide a rating only after the service provider has carried out the work requested. This way you can rest assured that you will be provided with a quality, reliable and trusted professional who in most cases has been rated by previous customers 

Absolutely! Spetz loves to receive your feedback about the service provider referred to you by the System. Your feedback is appreciated in order to improve the standard of the work of the service provider, their reputation and to help other customers find the right service provider. 

Yes, once a service provider contacts you, their contact details are available to you, and you can contact them for future jobs via the Spetz app history. 

The System selects the highest quality, efficient, suitable and best service provider available. However, if you find you are not satisfied with the service you have received from a provider, you are encouraged to rate the Specialist so that other potential customers are aware of your experience with that particular provider. 

Yes, Spetz protects your personal details according to the requirements set by the Office of The Australian Information Commissioner (OAIC) and the Privacy Act 1988 (Privacy Act). Please review our Privacy Policy for more information.

  1. Download Spetz
  2. Once inside the app enter your name, location and phone number
  3. Select the service provider you require.
  4. Choose the time you wish to be contacted
  5. Press Spetz It!
  6. Wait for the service provider to call you!

Its as simple as that, Spetz, your everyday app to a new level of service.