Terms of service for Customers – Spetz Pty Ltd 

Terms and Conditions for customers who require a service and/or information about a service (herein referred to as a “Consumer”). 

Welcome to our service.  

Spetz Pty Ltd (herein referred to as “Spetz” or “the Company”) offers Spetz apps, software, and website and all future technologies (herein referred to as “the System”). 

The System enables the Consumer to request a service from a Service Provider, Tradesperson or Professional (herein referred to as “the Specialist”) to do a job or answer a service question when needed through the System (herein referred to as a “service call”).  These Service Calls are constantly being updated, referring to the Specialist of the highest quality who is available to do the job. 

The Specialist is directed to the Consumer on the basis of their suitability and availability when the need arises using the System, ensuring quality service which is constantly upgrading according to accumulated, affiliation and geographic presence available for the job, in their chosen work location. 

The Consumer is able to receive a direct service call according to various factors by entering their request into the System to request a service from a relevant Specialist. 


The Terms and Conditions for Consumers will be updated from time to time, and at any time the Consumer will be bound by this agreement from the time a service is requested with their details entered into the system. Please check the System for updates. 


Use of the System and its operation 

The System is designed to help the Consumer to receive their requested service from the Specialist according to various factors. 

The System helps the Consumer to choose the best Specialist available, however it is recommended that the Consumer personally checks the credentials of the Specialist along with any qualifications required within the law that the Specialist needs in order to fulfill the Service Call. 

The System is not responsible for screening or assuring any certifications or qualifications that the Specialist may require by law to carry out the service call request. 

The System is not in any way responsible for examining the authority, approvals, licenses, professional seniority and/or any other matter of the Specialist and/or of any of the employees of the Specialist and/or the performance of their duties as required and/or any other action taken or damage caused.  This also includes the certificates feature of the app, Spetz does not take any responsibility for the validation of specialist certificates.

The System allows any Consumer to use it for private and non-commercial use in accordance with the System and these terms of use. Any other use of the System or its content that has not been specifically permitted is prohibited. 

The System is intended to assist the public in finding the Specialist most suited to do various jobs, and its purpose is not for finding employers through service providers. 

  • The only commercial use permitted on the System is the registration of the Specialist to the System and their compliance with the System requirements so that their details will be provided to the Consumers. 

  • The System may determine at any time which services are open to the general public for free and for which a fee has been collected or that must be registered on the System for acceptance, changes, stops and can change the way to access any service without prior notice.  

  • Feedback about the Specialist referred to the Consumer by the System is appreciated in order to improve the standard of the work of the Specialist, their reputation and to help other Consumers. The System may contact the Consumer in the future in order to receive further feedback. 

It is strictly forbidden to perform any of the following actions on the System, any of these activities may cause damage to the System and the Consumer will be responsible for the consequences of their actions:  

  • Using technology and/or software (e.g. “robot”) to scan the System and/or retrieve information and any use of data obtained otherwise from the System 

  • Collecting any information about the Specialist listed on the System (including their personal details, their phone number, email address, etc.);  

  • Any change, copying or derivative work of material found belonging to the System. The System is not responsible for the correctness of the commercial data appearing in it.  

The System may at any time prevent any Consumer the right to use the System and/or part of it and/or cancel any registration on the System and/or disable all access to the System and/or without the need for prior notice. 

The System may do so at its discretion and especially (but not limited to) if the Consumer has violated these terms of use, the law or any law, caused damage to the System or endangered it in any way, in a manner that may harm the activity of the System, its users or its operators.  

The structure of the System, its appearance, its contents, its services (whether content or availability), the Specialist included therein, advertisements and any other matter in it are subject to change at any time without any prior notice. Any changes, as well as operation of the current System, may involve malfunctions and/or inconvenience. The System will not be responsible for any claims or demands that may arise due to the structure of the System or its changes. 

Any service provided by the System is free for Consumers, subject to change without notice.

By submitting my information, I agree to be contacted by Spetz Pty Ltd and Specialists via autodialed and prerecorded calls. 

The Consumer must respect Trademarks, Copyright and intellectual property rights as well as refraining from violations or infringing content. All rights TM, Copyright on the website, logo, name and any work appearing therein, any information, software, code, file, belong solely to the System and no use may be made of them except with the prior written consent of the Company, including publication, duplication, alteration, etc.  

It is prohibited by law to make any use or copy, reproduce, display, distribute, use or allow the use of any protected content from the content of the System, including the database of the Specialist. It is hereby clarified that the use of information in order to create alternative databases is strictly prohibited and constitutes breach of agreement and infringement of Copyright. 

In any case of a complaint regarding the content appearing on the System please use the Contact Page. In order to process a complaint, it must include the following details: accurate details identifying the Consumer, accurate identification of the content against which the Consumer makes a complaint, an explanation of the nature of the complaint and what content harms the Consumer, sufficient means of communication to allow the Company to contact the Consumer. Please include a statement stating that the complaint is correct to the best of the Consumers knowledge and to ensure that the entire complaint will be true and accurate, sign the complaint with the Consumers full name and send it to the Company. 

The Consumer may not: (i) remove any copyright, trademark or other proprietary notices from any portion of the System; (ii) reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the System except as expressly permitted by the Company; (iii) decompile, reverse engineer or disassemble the System except as may be permitted by applicable law; (iv) link to, mirror or frame any portion of the Services; (v) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the System or unduly burdening or hindering the operation and/or functionality of any aspect of the System; or (vi) attempt to gain unauthorized access to or impair any aspect of the System or its related systems or networks. 


The System is not responsible in any way or manner for the accuracy of the content, services, completeness, legality, reliability, correctness, timeliness, availability, etc. The content of the System is presented as is without any warranty or liability whatsoever. 

The System selects the highest quality, efficient, suitable and best Specialist available. However, the suitability of the Specialist in regard to the needs of the Consumer or any other matter related to them is at the Consumers discretion. Every Consumer who communicates with a Specialist through the System has the duty to clarify the details of the Specialist and to ascertain whether they are the appropriate Specialist suitable for the Consumer needs.  

The System will not be liable, directly or indirectly, for any result and/or damage and/or cost and/or loss of any kind caused to any of the users and/or third parties by or due to reliance on the information contained on the System to the Consumer and/or any of the Specialists appearing on the System, even if the source of the connection was the site itself. The Specialist acts as an independent contractor. The System takes no responsibility for their actions. 

The System is entitled to promote the Specialist at its sole discretion, without any claim as a result. 

The System does not undertake and will not be responsible in any way for sending a particular service call to a specific Specialist and/or linking between a Consumer and a specific Specialist, and chooses the relevant Specialist according to the algorithm that will activate the identity of the Specialist who will contact the Consumer.  

There is no guarantee of continuous operation of the System, availability or other, and there is no responsibility for any service interruption, initiated or not initiated.  

The System does not undertake that the range of services will continue to be offered, and this service or another may be cancelled without advance notice. 

The System checks the content in it to prevent the existence of harmful software such as viruses, Trojans, worms or other harmful software, but the System is not responsible for the absence of such software and/or any harm that may be caused. The Consumer is asked to use updated antivirus software when using the System. The System will not be responsible for any such software that will cause any damage. 

The System is protected but it is not responsible for breaches of the System or databases maintained by it, by any hostile elements, beyond the use of reasonable security measures in the circumstances. 

The System does not monitor or censor advertisements and is not responsible in any way for their content.  

Without derogating from the generality of this section and solely for the sake of caution, it is hereby clarified that the System shall not be liable in any way or form for any damage, cost or expense caused directly or indirectly as a result of an act of force majeure or any other event which is not under the reasonable control of the System.  

The Consumer agrees that by using the System they assume full responsibility for any damage that may be caused as a result. 

For the sake of caution, it is hereby clarified that wherever the System is exempt from liability, the definition of the System shall also include any manager, employee, shareholder, controlling shareholder, officer, operator, partner, agent and/or representative. 

  1. Links 
    The System may include links to other websites. The System does not recommend any of the linked sites, is not affiliated with them and is not responsible for their content. It is clarified that some of the links may appear on the System as part of any cooperation or payment. However, in relation to these links, the System is not responsible for them and that the responsibility for the content included in those sites is solely on those sites.  
    Please report any broken links if encountered.

  2. Privacy

    We take the privacy of our users seriously. The Consumer acknowledges and agrees that our Privacy Policy as amended from time to time is incorporated into and supplements these Terms. Our Privacy Policy may be accessed via the following link – Privacy Policy – or any alternative link or source published by us from time to time. Where there is a material update to our Privacy Policy, we will notify you in writing at least 7 days before the update takes effect. 

  1. Limitations of a Claim 
    Due to the unique and dynamic nature of the System it is hereby agreed upon by users and members that despite the provisions of any law it will not be possible to file a claim against the System after two (2) years from the date of the cause of action. 

  1. Miscellaneous  
    If at any time a competent court finds that any of these conditions must be changed or deleted, it is agreed that the change will be made in the most careful manner and in a manner that will preserve the spirit of the conditions as is. The remaining conditions shall remain in force notwithstanding any such deletion or modification.  

In any dispute between the parties regarding these terms of use or any matter arising out of them, the exclusive jurisdiction will be vested in an expert arbitrator in the fields of internet, technology and/or computers, to be appointed with the consent of both parties. If there is no agreement between the parties within 30 days of the date on which such appointment is requested by either partyan arbitrator shall be appointed on request by either party by the President of the Law Society of New South Wales. 

Any other dispute unrelated to or arising out of these Terms and Conditions for Consumers, including any engagement with the System and / or the Specialist obtained through the System and / or any other claim and / or claim raised against the System will be in the exclusive jurisdiction of the courts of the State of New South Wales. 

The Company may at any time sell its control and / or its activity and / or its assets, in whole or in part, in any manner whatsoever to any other entity, including assigning the engagement in these Terms and Conditions for Consumers or any such entity, to merge with any other entity.

 © 2022 Copyright Spetz Pty Ltd