Charged Service Call Appeal

Please fill out the form below to appeal against a service call that has been charged to you.

Please note:

* You can only appeal against a service call that you have been charged for within the last 7 days.

* The processing time for an appeal may take up to 14 business days from the date of application, a reply will be sent via SMS and/or e-mail.

* You can only file an appeal based intentional misuse or a Spetz technical error.

* Submitting more than 3 inaccurate appeals may unfortunately block your ability to make future appeals.

* If your appeal request is approved, our system will credit the amount that you were charged back to your Spetz account. No further action is required on your part.

We are here for you.
your secsuss is our success.

Important Information

We collected the most popoulr qustions about th appeals procees for you.

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